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(800) 908-8290

Tech Portal
Receivers
Click your receiver to find feature information, installation diagrams, compatible equipment and troubleshooting procedures. The receiver model number is located on the front of the receiver. You may also access information about your receiver from your receiver’s home page. *Adobe Acrobat Reader is required.

111
111
ViP 211
ViP 211
ViP 222
ViP 222
301
301
311
311
322
322
351
351
381
381
411
411
501/508
501/508
510
510
522
522
ViP 612
ViP 612
ViP 622
ViP 622
625
625
721
721
ViP 722
ViP 722
811
811
921
921
942
942
1000/1500
1000/1500
2700/2800/3700
2700/2800/3700
3000/3500
3000/3500
3800/3900
3800/3900
3750
3750
4000/4500
4000/4500
4700/4900
4700/4900
5000/5500
5000/5500
6000
6000
7100/7200
7100/7200
JVC IRR
JVC IRR
Tech Portal
Remotes
Click your remote to find remote codes, addressing steps and troubleshooting procedures. The remote model number is located on the back of the remote. You may also access information about your remote from your receiver’s home page. *Adobe Acrobat Reader is required.

1.0 IR Dedicated
1.0 IR Dedicated
1.0 IR/UHF Gray
1.0 IR/UHF Gray
JVC/IRR
JVC/IRR
1.5 IR Dedicated
1.5 IR Dedicated
1.5 IR/UHF Blue
1.5 IR/UHF Blue
1.5 IR/UHF DVR Blue
1.5 IR/UHF DVR Blue
1.5 IR/UHF HDTV Blue
1.5 IR/UHF HDTV Blue
1.5 IR Blue Limited Edition
1.5 IR Blue Limited Edition
Platinum
Platinum
Platinum Plus
Platinum Plus
3.0 IR
3.0 IR
3.1 IR
3.1 IR
3.2 IR
3.2 IR
4.0 IR/UHF Pro
4.0 IR/UHF Pro
5.0 IR
5.0 IR
5.2 IR
5.2 IR
5.3 IR
5.3 IR
6.0 IR/UHF Pro
6.0 IR/UHF Pro
6.2 IR/UHF Pro
6.2 IR/UHF Pro
6.3 IR/UHF Pro
6.3 IR/UHF Pro
8.0 UHF Pro
8.0 UHF Pro
8.1 UHF Pro
8.1 UHF Pro
10.1 UHF Pro
10.1 UHF Pro
DISHPlayer 7100
DISHPlayer 7100
DISHPlayer 7200 PTV
DISHPlayer 7200 PTV
7100/7200 Keyboard
7100/7200 Keyboard
7100/7200 Replacement
7100/7200 Replacement
DISHPlayer SR-100
DISHPlayer SR-100
EZ Remote
EZ Remote

Acrobat
Note: Some files require the Adobe Acrobat Reader. PDF files work best when you save the PDF file to your hard drive, then open Adobe Acrobat Reader, then open the downloaded file.
 

DISH Network Technical Support


Welcome to the DISH Network Technical Support Portal! Here you will find troubleshooting steps, technical support, and information about your DISH Network satellite system.

Satellite Look Angle for most popular DirecTV and DishNetwork Satellites

 

Degree             Azimuth          Elevation

99                    197                  45

101                  200                  44

103                  203                  43

110                  212                  41

119                  223                  36

129                  234                  29

 

It doesn’t matter weather you are using a single reception dish such as the Dish 300 or a multi reception Dish such as the Dish 500 or 1000 ect… you still need to be aware of what satellite you are trying to tune in. Engineers have calculated the correct settings such as the azimuth elevation and skew for DishNetwork and DirecTV Multi Satellite Dishes, based on a plumb pole. For instance a Dish 500 Satellite Located in Metropolis IL would need to set @ AZ-223 EL-38 Skew-119 to pick up both 110 and 119 Satellites Simultaneously; however you are actually looking at each Satellite separately- Satellite 110 = AZ-212 and EL-41 and Satellite 119 = AZ-223 and EL-36 therefore you will need to shoot two separate sites to make sure both satellites are clear. That said here are the settings needed as well as some tools used to find the correct location for your dish or dishes in some cases.

 

Your Location

Satellite Data

Dish Setup Data

Latitude: 37.156°

Longitude: -88.728°

Name: DirecTV 5 LNB (99, 101, 103, 110, 119W)

Distance: 37415km

Elevation:45.0°

Azimuth (true): 199.8°

Azimuth (magn.): 201.7° using Compass

Dish skew: 74.3°

Your Location

Satellite Data

Dish Setup Data

Latitude: 37.156°

Longitude: -88.728°

Name: Dish 1000+ (110W, 118.7W, 119W, 129W)

Distance: 38059km

Elevation:36.5°

Azimuth (true): 224.0°

Azimuth (magn.): 226.0° using Compass

Dish skew: 123.6°

  

 

 

 

- Dish Pointing Calculator -

 

http://www.sadoun.com/Sat/Installation/Satellite-Heading-Calculator.html

 

- Activation Hotline -

DishNetwork  1-866-688-3274          DirecTV          1-800-566-6074

HughesNet      1-866-259-9444         

HughesNet service call check-in/out   1-888-827-9758WildBlue       1-888-278-6869   

 

 

 

 

 

 

 

 

 

 

                  

your local Dishnetwork & DirecTV Dealer 618-524-8583
your local Dishnetwork & DirecTV Dealer